启示语录

Mr.Beaver
2018-04-23 看过

Part 1

FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE

Chapter 1 'IF YOU WANT TO GATHER HONEY, DON'T KICK OVER THE BEEHIVE'

1. Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person's precious pride, hurts his sense of importance, and arouses resentment.

2.By criticising, we do not make lasting changes and often incur resentment.

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