Notes for first time manager
Get people to become self-directed
Gain support and commitment without having to using positional power/title
Build trust and confidence
Part1 so you’re going to manage people
1. What do manager do
Management skills are very different from skills on needs to succeed as an individual contributor.
Managers need to focus on people, not just tasks. Need to rely on others, be team-oriented and big picture oriented.
A manager looks for direction, make judgments and make sound decisions.
You are judged by how well your team functions.
A new manager’s job
Planning: look for direction
Training: Coach, develop your direct reports.
Monitoring: setting standards, make sure the work is done.
Communication: share the vision and goals of the organization. What’s the company’s policy?
Pitfalls to avoid
Distance yourself from the details of each task and concentrate on the overall project. At crunch time, you roll up your sleeves and help solve the crisis.
Managing your superior
Keep your manager informed of your plans, actions and projects.
Be considerate of his time
Present your arguments and concerns logically, have examples and facts to back up.
Willing to listen to his point of view.
The need of alertness
Control vs encouragement
Restrain from immediately change. Make a point of your attitude.
What is left unsaid is as important as what is said.
Open communication line from them to you.
To be outstanding people, you must care about people.
3、building trust and confidence
They must have confidence that you are competent at your job and that you are fair.
Confidence is built on success.
Praise in public and criticize in private
The evil of perfection
Give feedbacks, including positive ones and negative ones. Care people.
What the best example of enlightened management you have ever seen?
What the worst example of management you have ever seen?
A need to be appreciated for what I do. Every wants to be treat as an important person. Everyone has a need to be listened to.
Being an active listener, genuine interest in persons, asking questions.
Part2 tackling your new duties
People are involved in the totality of life. Do not pass judgment.
You must know what needs to be done, not exactly how it’s done.
Clear directions. Good communication of what you want to happen, what standards are expected. Five times instead of only one time.
Your attitude about performance is crucial. Correct immediately. Never make it personal. Discipline the team.
Feedback and quality control. Dollars, approval, pride in doing well, achievement.
Maximize the performance of the staff.
Part3 working with people and building relations
Everyone has a need to know what is going on.
Build good relationship with HR.
From have to to want to.
Go slow when making decisions.
Part4 job descriptions, performance appraisals and salary administration
Part 5 improving and developing yourself
EQ: Can you recognize the emotional states of others? Feedback, show empathy to others.
Develop a positive self-image. If you think success, look successful and are confident, you greatly increase your chances. Do not advertise your weakness. Develop quiet confidence in decision making.
Prepare yourself: you have everything to gain and nothing to lose by being prepared.
Continue your education: extending your knowledge of the business. Understand more about the company’s entire operation.
Dressing for success: it helps if you look successful. If not sure, overdressing is a choice.
Not to offend the others.
Casual talk with your boss.
Develop good relationships with all the executives you come in contact.
Conning people into thinking you are doing an outstanding job.
Manage your time: reasonable goals, the list, peak of your energy levels to do task that require high energy. Segment the list into 3 categories, A, B, C. C, you really are not accomplishing anything. Specific goals/ set deadlines/important vs urgent/keep a record on how you spend time. Plan your day. 70/30 rule, only schedule 70% of your time. Set time for chaos. Interruptions are part of the job. Do not wait for the perfect time. Reward yourself.Have quiet time each day. Daydreaming and reflection.
A sense of humor, encourage laughter.
Your goal should be to be productive, contributing member of the committee.
Meetings: It’s okay to have a different point of view from your boss. Meetings are very expensive.
Never let them see you sweat. Avoid surprises.
Public speaking: be energetic, lively, and demonstrate to the audience that you are enjoying your talk. If you don’t, you really should not expect them to be enthusiastic and interested.
Part6 the complete person
Coping with stress: your experience and reaction to stress will change. It will get better. Have confidence in your ability.
React to problem, not the stress. Ask for suggestions, view yourself as an actor playing the role of the wise, calm and decisive leader.
Smile and be pleasant in what seems to be stressful situation instills confidence in all who are working on the project.
Career is important, but not the entire life. You will be a more complete person, a more complete manager.
Outside reading. Stay mentally challenged and alert.
Class, style and elegance in one’s behavior. Importance and value of a warm smile.
You control how you think and react.
You obviously have no chance to achieve your goals if you just sit there and wait lightning to strike.
We must grow. Grow into a total person.